Emotional Intelligence at Work
This 60 minute course is a great introduction to Emotional Intelligence at Work, and can be used by employees and managers to polish their foundations on EQ.
Master the 4 Quadrants of Emotional Intelligence
Articulate the value of EQ at work
Recognize the business outcomes improved by greater EQ
Identify emotional triggers at work
Understand physical-emotional responses
Improve your self-awareness
Improve your emotional self-management
Improve your awareness of others
Improve your emotional management of others
Understand how mindfulness contributes to EQ management
A message from your instructor
Story Time: The Yeller
There's more than meets the eye
Self-Awareness Check
Introduction to the 4 Quadrants of EQ
The Benefits of EQ at Work
Emotional Triggers at Work
Physical-Emotional Responses
Others-Awareness Check
Improving Self-Awareness
Improving Self-Management
Improving Awareness of Others
Improving Others-Management
No One Can "Make You Feel" Anything
You Are What You Do
On Treating People as Negatively as They are Treating You
Managing Your Threat Response
Let's Try Mindfulness
Increasing Positivity
Your Work is Half of Your Life
The Qualities of an Emotionally Intelligent Organization
Cultural Differences and EQ
I Hate Negative People! (haha! just kidding)
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Before you go...
The Slides Deck
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